SHIPPING POLICY

Thank you for visiting and shopping at White Rose Gifts.

The following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy & Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

RETURN POLICY

Return & Refund Policy

Thanks for shopping at White Rose Gifts.

If you are not entirely satisfied with your purchase, we're here to help.

Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us

PAYMENT METHOD

We currently use PayPal and Etsy payment methods.

Instore we use izettle for receiving card payments

OTHER QUESTIONS?

If you have any other questions, please contact us and we will try to answer any questions that you may have.

Use the contact page on our home page, linked HERE.

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